Shipping & Returns

Shipping

We process orders within 1–2 business days. Once shipped, you'll receive a tracking number by email so you always know where your package is.

• Processing time: 1–2 business days
• Delivery time: Typically 5–10 business days (varies by location)
• Tracking: Provided on every order

Returns & Refunds

Your satisfaction matters to us. FreshPaws™ comes with a 30-Day Money-Back Guarantee.

If you're not happy with your purchase for any reason, contact us within 30 days of delivery and we'll issue a full refund — no complicated forms, no hassle.

Note: Please allow 5–7 business days for refunds to reflect on your original payment method.